Possible scam incoming?
Hello! I just bought a larger item from a seller that posted they lived in Texas US on there profile (with no sales mind you) I won the bid, but am now worried that I was sent shipping info from brazil from a company called silvershipping.co? I have not heard of this and it was a red flag. Unfortunately I suppose I am going to have to wait for the item to show up(or not) since I cannot cancel since it was labeled shipped. Is there anything I can do besides wait and see?
3 comments
comics-scifi-collectibles
Mentor2 years ago@lukesonlinecards The first thing you should do is go to the sold listing and report it from location mispresenting. The option to report is just above the description on the right hand side.
Select these reasons> Listing practices > Other listing practices> Item location misrepresentation
If your package is late arriving this is what you do:
Look for the last estimated delivery date in your purchase history. You can file a refund request when the item is at least a day late.
You have 30 days from the last estimated delivery date to file a refund request on eBay.
Select your item on this page to start a refund request:
https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042&st=
4 business days after you file the refund request ask eBay to step in and help if the seller has not refunded you.
If they send an item and it's not as described you ONLY return the item to the US location. The seller pays return shipping.
lukesonlinecards
OP2 years agoThank you so much! I went ahead and reported the location mispresenting. Ebay estimates shipping by the 24th-29th of February, but this Shipping company says it may not arrive until march 16th. Should I proceed following Ebays shipping estimate times?
comics-scifi-collectibles
Mentor2 years ago@lukesonlinecards Yes.. I would go by eBay's estimated delivery dates. When it's a day past the LAST estimated delivery date file a refund request. IF by chance the item does FINALLY arrive and you are happy with it you can make arrangements to pay the seller back.