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Possible Scam?
This is the second time this has happened to me!.........
I purchase an item here and the item is 'shipped to me'.
The item shows that it is delivered on the USPS site, & here on eBay.
But I did not receive the item.
USPS does not show delivery address online, so all anyone knows is that the item was shipped & delivered to the city I live in.
I called USPS (both times) and the first question they ask is my address.
When I tell them what my address is, they tell me that the package was addressed to another address!
I recall that the first time it happened I had to contest both the seller & eBay to finally get a refund.
This time I asked the seller to tell me the address they sent the item to.
The seller promptly issued a refund, writing;
"Dear buyer,
Although we are the winning party in the case, we are committed to providing the best service to our customers."
I presume that by giving the refund they avoid any investigation by eBay, or possibly worse, mail fraud by USPS.
I wonder if others have had the same thing happen to them?
eburtonlab
Mentor2 years agoCheck your order details to make sure the correct address appears there. That is the address the seller is required to ship to.
Contact the shipping service to determine if the tracking number you received was for a package that was addressed to you.
Good advice for dealing with false tracking can be found in the marked solution to this thread:
https://community.ebay.com/t5/Buying/I-tried-contacting-seller-i-tried-contacting-fedex-i-tried/m-p/...
What kind of feedback does your seller have?
You can avoid many fake tracking issues by choosing to only do business with experienced sellers that have a proven track record of delivering similar items as seen by examining the seller's feedback page, and by avoiding inexperienced sellers, sellers with patterns of negative feedback indicating serious problems, or sellers with large gaps in the selling history or recent drastic changes of seller behavior.