Locked
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Poor fit and damaged product
I recently purchased a bed cover for my truck from top sun auto. I installed it after arrival and initially appeared fine. However, after a couple of trips on the interstate, I noticed that the bed cover would actually move like it was not secured properly to the bed and I found a damaged area in the weatherstripping. When investigating further, it appears the locking mechanism does not fit the bed properly. I contacted the seller and they asked for a picture of the damaged area in the weatherstripping and sent me a link of how to adjust the locking mechanism on YouTube. I adjusted all the locking mechanisms, but the cover continues to move away from the correct placement on the bed and they never addressed the damaged weatherstrip. Now I’m past the timeframe to return the product, eBay will not help because of this and the seller has not responded to any messages.
rfmtm
Mentor8 months agoYou will need to file a dispute through the payment processor.