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Poor customer service.
It's been 10 days since I used buy it now option. Seller has not shipped or given acknowledgement of the transaction. I contacted Seller through the app twice and received no response, Ebay offers no solution accept to contact Seller to resolve the issue. I did. I ended up buying the item through Amazon and has already arrived. I'm very unhappy and still waiting for a response from this seller. What can I do accept wait with my arms crossed and no one to help with my buyers remorse.
1 comment
kensgiftshop
·3 years agoA day after the estimated delivery date Ebay gave you, open an Item Not Received case.
Go to your purchase history and click I didn't get it in the menu next to the item.
The seller will have 3 days to provide a tracking number showing it was delivered or refund.
If they don't, return to the case on day 4 and ask Ebay to step in.