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Policy violations on selling
Hello,
I have 2 items that I have only sold on ebay and they are not being shown for sale due to "selling outside if ebay" policy violations. What is going on?
Thanks!
2 comments
comics-scifi-collectibles
Mentor7 months ago@racingdebo
I understand how frustrating this. You have to be a bit of a detective and think like a bot to figure out what is causing the false flag.
The error message sounds like eBay thinks there is a phone number or other contact information in the actual listing.
Here are things to look for and edit to solve this:
1) Does your description mention "PayPal" if so, remove that.
2) Do you have a website URL, an email address, or a phone number in the description, the item specifics, or in the photos?
If so, remove those.
3) A series of 7 or 10 numbers that looks like a phone number?
4) An @ sign in the description?
5) A misplaced period example fitbit.ly lets go.to the mall
6) The word PO Box, Street, Avenue, or other things that could be part of an address?
7) If you copied and pasted the description, there can be a URL hidden in the text. I can explain how to remove that if needed.
If you can see your listing on this page you should be able to revise it>
https://www.ebay.com/sh/lst/active/contact-info
Here are the policies that apply
https://www.ebay.com/help/policies/prohibited-restricted-items/personal-information-policy?id=4297
https://www.ebay.com/help/member-behavior-policies/policies/contact-information-sharing-policy?id=43...
If you can't figure it out from the above, can you copy and paste the description into this discussion so I can see it?
racingdebo
OP7 months agoThanks so much!