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Policy violation
I had a listing of hand soap flagged for policy violation stating it was “medical or health devices “. What should I do?
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I had a listing of hand soap flagged for policy violation stating it was “medical or health devices “. What should I do?
tree*fern
·2 years agoHi @07ofus , First, do not try to relist. I see you sell other health & beauty items, so you're probably already familiar with eBay's rules for that category. So it was probably triggered by the wording in the title or description; sometimes the system misinterprets adjacent words. But without knowing the title or description, it's hard to tell why, or advise you on how to reword so it doesn't get flagged again.
https://www.ebay.com/help/policies/prohibited-restricted-items/cosmetics-policy?id=4290