@locamp6980First thing you must do is contact your seller. If you get no response or the seller is not willing to help you and if you are still within your 30 days for buyer protection then go to the purchase history and click on the item . Follow the instructions for items not as described .
theshoppingmom2
Mentor3 years ago@locamp6980 First thing you must do is contact your seller. If you get no response or the seller is not willing to help you and if you are still within your 30 days for buyer protection then go to the purchase history and click on the item . Follow the instructions for items not as described .
Here are some useful links:
1)You can open your return request here. Just click the photo and follow the instructions.
https://www.ebay.com/help/buying/returns-refunds/return-item-refund?id=4041
2)To check the status of your case click here:
https://www.ebay.com/help/ip?topicId=4667
3)To learn more:
https://www.ebay.com/help/buying/resolving-issues-sellers/checking-status-request?id=4667
4)Here is a web page where you can learn more:
https://www.ebay.com/help/buying/resolving-issues-sellers/checking-status-request?id=4667