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Please remove Negative Feedback that wasnt follow ebay policies
Dear eBay Support Team,
I hope you’re doing well. I am following up on my recent conversation with eBay support regarding a negative feedback left by a buyer on my transaction 126796285253
After speaking with eBay support, they confirmed that customs fees are outside the control of the seller, and this feedback does not comply with eBay’s policies. The buyer’s comment about additional fees was related to customs charges, which are not the seller’s responsibility and are governed by the buyer’s local customs authorities.
I made every effort to work with the buyer, but unfortunately, they were uncooperative and angry. As a loyal eBay seller who has always followed the platform’s rules, I kindly request the removal of this feedback, as it is unfair and does not reflect the reality of the transaction or eBay’s guidelines.
Thank you for your attention to this matter, and I appreciate your support in maintaining a fair marketplace.
Best regards,
Team at Shopwithus
