Locked
Discussions in this board are limited to the original poster and Community Mentors
Please how do i take back the control of my account?
My account was restricted fr buying from ebay because they thought I was being hacked. Whereas, no one is trying to hack me.
3 comments
eastlaneave
Mentor4 months ago@izucokp-0
Please call 866 961 9253
it is a dedicated line for customers who may have experienced fraud on their account.
They would be the people who would understand the situation.
If this number does not work, you can have eBay call you, here
Start here https://www.ebay.com/help/account/protecting-account/get-help-hacked-account?id=4196&from=ContactUs
Scroll to the Bottom of the page
1) Click "Contact Us" or the ? then:
In the CHAT WINDOW
2) Type "I need help"
3) Click "Fraud" (or your topic)
4) Type "Agent" in the chat window
5) You may need to click "Something Else" or "More Options" or type "Agent" a few more times
6) Click “Have Us Call You” (or "Chat with an Agent")
-- If you use a call filter on your phone, turn it off temporarily, or it might block the incoming call.
-- Here is a help page where you can learn more: https://www.ebay.com/help/account/protecting-account/get-help-hacked-account?id=4196
and
https://www.ebay.com/help/account/contact-ebay/contact-ebay?id=4379
izucokp-0
OP4 months agoplease i have followed every instruction that is thereof but i cant receive any call or make any from eBay
eastlaneave
Mentor4 months ago@izucokp-0
did you try: 866 961 9253
it is a dedicated line for customers who may have experienced fraud on their account.
I see you are in Canada, I think you should be able to call that number.