<span class="">Please I need a refund for an item that I did not purchase, for an Xbox membership, what I received is a serial number to my personal email, I just don't have a brochure or a physical card, nothing physical to return They ask me to send a tracking number, but how do I do it if what they send me is only information?</span>
It looks like what was purchased was a gift card for £100 points. You are located in Ecuador, so I don't know why you would purchase that, but it looks like the points are good to use to play online.
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disneyshopper
Mentor1 year agoIt looks like what was purchased was a gift card for £100 points. You are located in Ecuador, so I don't know why you would purchase that, but it looks like the points are good to use to play online.
To contact Ebay Customer Service, use this link and click on "Chat with us":
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
Customer Service is open 5:00am to 9:30pm Pacific time.