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Please help me. Seller has been refusing to ship my item. Too many excuses. I need an eBay Phone#
I can't seem to reach a real live eBay associate & the automated system does not understand my problem. If somebody out there can give me a proper phone#, please. I need a refund & the seller is not willing to do that, nor ship my item, now 13 days past my payment date. Please help... Thank you.
3 comments
sweetlittlethings88310
OP2 years agoThank you!
eburtonlab
Mentor2 years agoYou are very welcome -- good luck!
eburtonlab
Mentor2 years ago@sweetlittlethings88310
In most cases it is not necessary to contact eBay directly.
Check your Purchase History to find the last estimated delivery date. The day after that date, you can file an "item not received" case with eBay. Then the seller will have three business days to refund you or provide tracking that shows delivery. If the seller does not cooperate, at that point you can ask eBay to step in and force a refund.
https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/get-help-item-hasnt-arrived?id=4042&st=7