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Please Assist: Seller Refused Timely Cancellation and Ignoring Messages
Hello,
I accidentally placed an order and requested a cancellation just a few minutes later. The seller hadn’t shipped the item yet at that time, but now they are refusing to cancel and claim the item was already shipped.
I believe the seller is being dishonest, as they hadn't marked the item as shipped when I submitted the cancellation.
Can you please help me cancel this order and issue a refund?
Thank you!
1 comment
disneyshopper
Mentor1 year agoBuyers can only REQUEST a cancellation. It is entirely up to the seller to file a cancellation, and sellers are not obligated to do so. When the item arrives, give it away or donate it or sell it on ebay.