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phone number to contact ebay customer service
I can't find a phone number anywhere on this site to contact ebay for a refund request. Could someone provide that number?
3 comments
eburtonlab
Mentor2 years agoGenerally it is not necessary to talk to anyone to get a refund for an item that is not received or to return an item for a refund.
Start here:
https://www.ebay.com/help/home
If you have questions or get stuck, post a follow-up here.
For general questions you can try asking on the discussion boards. Experienced users can offer suggestions.
Or you can use the Help & Contact link at the bottom of the page to request a call back from eBay. Use the "Contact us" link and follow the prompts for your issue and you should eventually wind up on a page with a chat option. Choose that, and the last option that appears in the chat window -- use the "See more" option -- should be "Contact an Agent" to request a call-back if you are in North America.
https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851
If using the "Contact us" link takes you directly to the chat assistant window, you may have to enter some context dependent cues to get to the call back link.
Or you can contact eBay via social media:
https://twitter.com/askebay
https://www.facebook.com/eBay/
cattyhat2
OP2 years agoThank you so much! I was able to contact them thru Social Media and they resolved my issue.
eburtonlab
Mentor2 years agoYou are very welcome -- glad to hear that!
Thanks for following up.