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Phone number to contact a live person at Ebay
I bought an item had it shipped to Oroville wash. crossed the border and picked it up.
The item was defective, so returned.
I decided not to go back down to Oroville to return, using Ebay's shipping label.
I sent back from my home in Kelowna, BC to save time/gas.
But Ebay doesn't know that it's been shipped and delivered.
There is no spot to add my own tracking number in the return.
And Ebay doesn't seem to have access to a phone contact to talk to an assistant.
Or even email. I tried a couple rounds with their chat virtual assistant, but it didn't
seem to understand and was like going round in circles.
Can anyone help with a phn# or suggest a better way to go about this?
Ebay says I have till April 8th to ship, or it will cancel the return request.
ryffranck
OP2 years agotwinklingstar. Thank you.
I was just able to get a phone call to Ebay with only 2 mins wait.
And got the situation resolved
Thanks.
twinkling.smile
·2 years ago@ryffranck
Make here a choice for a chat or a call to you: https://www.ebay.com/help/eua?id=5275&mkpid
Next time you'd better start a procedure and request a return. Then you have room to add tracking.
https://www.ebay.com/help/buying/returns-refunds/returning-item?id=4041
ryffranck
OP2 years agoI did start a return request.
But the only option I seem to have with that request is print a label.
No place to put a tracking number.
twinkling.smile
·2 years agoHopefully you can find this.
Send the item back
When your return request is accepted, we'll send an email to your Messages - opens in new window or tab with the subject "Send the item back". Make sure you ship the return by the date in this email to avoid any delays or issues in the refund process.
If you're responsible for purchasing the return shipping label, make sure you use a tracked service and add the tracking number to your return request.
https://www.ebay.com/help/buying/returns-refunds/returning-item?id=4041#section2