phone number for ebay

Question

What is the phone number for ebay. The AI assistant will not help. I have an entry on my credit card bill from ebay that I do not recognize.

lady_madonna · Answer

Ebay does not have a direct phone number.

If the charge does not match up to anything in your Purchase History or if it does not match to any selling fees/selling related charges you see in your Seller Hub, you can contact Ebay if you have an order number or transaction number on the credit card statement.

If Ebay can't help you, contact your credit card company and they can research it.

Here's how to contact eBay general customer service.
1. CLICK THIS LINK:
https://www.ebay.com/help/contact?type=ContactUs&topicId=4000
2. Select a category that best matches your problem.
3. Answer the chat bots question by stating what you need help with.
4.Type AGENT ( you may have repeat steps 3 and 4)
5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)
Available Monday to Sunday 5:00 am to 09:30 pm PST

Or you can also contact customer service by sending a PRIVATE message on social media. https://www.instagram.com/ebayforsellers/