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Phone number for ebay
I want to speak to a person regarding a seller who hasn’t refunded me for a returned item
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Locked
Discussions in this board are limited to the original poster and Community Mentors
I want to speak to a person regarding a seller who hasn’t refunded me for a returned item
disneyshopper
Mentor4 months agoIf you filed a returns request through ebay, the seller accepted, you printed the return shipping label, and tracking shows Delivered, the seller has 2 days to refund you. If no refund, on day 3, you go back to the returns request and click Ask ebay to step in, to force the refund. The case will close after 21 days if you do nothing.
Here's how to contact eBay general customer service:
1. CLICK THIS LINK:
https://www.ebay.com/help/contact?type=ContactUs&topicId=4000
2. Select a category that best matches your problem.
3. Answer the chat bots question by stating what you need help with.
4.Type AGENT ( you may have repeat steps 3 and 4)
5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)
Monday to Sunday 5:00 am to 09:30 pm PST