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Phone contact ebay
No matter when I try and how often I try, I can never get a live representative or agent to talk to. The automated "help" never is helpful. Does anyone have a phone number that will actually lead to an opportunity to talk with a live representative?
Thank you.
5 comments
eburtonlab
Mentor3 weeks ago@hof_us3
You may be better off asking your question here to get suggestions from experienced users.
To contact eBay, use the chat assistant to request a call back by starting on the Help & Contact page and following the links for your issue.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If you are unable to get a call back, try contacting eBay via social media direct message:
https://www.instagram.com/ebay/
hof_us3
OP3 weeks agoThank you so much. It is really unacceptable how their telephone numbers have gone into the "no response" mode.
eburtonlab
Mentor3 weeks agoYou are welcome.
eBay stopped using a central office for receiving customer service calls during the pandemic, and now those workers are working remotely, I believe. So reaching every one of the reps via a central number may not be feasible. Requesting a call back and providing some info about the nature of the problem should ensure being able to get a call back from the correct representative, if the problem is one that can be dealt with over the phone.
Most issues can be handled without needing to talk to anyone on the phone, though.
hof_us3
OP3 weeks agoThank you for your response. Your perspective is helpful.
eburtonlab
Mentor3 weeks agoMy pleasure. Good luck!