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how do ,i get ahold of ebay? im receiving an item. my account Id WAS MESSED UP AND THEY FIXED IT, NOW IM NOT GETTING ANYTHING
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how do ,i get ahold of ebay? im receiving an item. my account Id WAS MESSED UP AND THEY FIXED IT, NOW IM NOT GETTING ANYTHING
eburtonlab
Mentor3 years agoIs it possible you purchased the item using a different account?
Or as a guest?
For general questions you can try asking on the discussion boards. Experienced users can offer suggestions.
Or you can use the Help & Contact link at the bottom of the page to request a call back from eBay. Use the "Contact us" link and follow the prompts for your issue and you should eventually wind up on a page with a chat option. Choose that, and the last option that appears in the chat window -- use the "See more" option -- should be "Contact an Agent" to request a call-back if you are in North America.
https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851
If using the "Contact us" link takes you directly to the chat assistant window, you may have to enter some context dependent cues to get to the call back link.
Or you can contact eBay via social media:
https://twitter.com/askebay
https://www.facebook.com/eBay/
an-57470
OP3 years agosorry it took so long. a name was added on to end mine. they fixed that by removing it. the place i bought it won't answer me with my ebay name that was used to purchase it with..