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Performance Issue
Summary: manuauto1982 is experiencing an issue with their US eBay marketplace Traffic report showing zero metrics, while the Canada report displays data. They are seeking assistance to understand whether there's an error with US traffic reporting or if their account actually has no activity in the US. disneyshopper suggests that using eBay's International Shipping program might deter US buyers due to high shipping costs compared to domestic sellers.
Hi,
I have a question regarding the Traffic report for my US eBay marketplace.
In Performance → Traffic, when I select United States and view Past 90 days, the report shows:
Impressions: 0
Listing views: 0
Quantity sold: 0
CTR: 0.0%
Sales conversion rate: 0.0%
Organic impressions: 0
Promoted Listings impressions: 0
Promoted Offsite impressions: 0
I also checked the Past 30 days, and the US report still shows all zeros.
However, when I switch to Canada, the same Traffic report shows actual data. For example, the Past 90 days report for Canada shows 17,302 impressions, 56 listing views, and 12,631 Promoted Listings impressions.
Could you please check whether there is an issue with the US Traffic reporting/dashboard for my account, or explain why the US marketplace is showing zero traffic while Canada is reporting data?
I would also like to confirm whether the US impressions and listing views are actually zero, or whether the data is simply not being displayed correctly.
Thank you for your help.
manuauto1982
OP1 month agoWhy is my impression 0?
That's weird.
disneyshopper
Mentor1 month agoI looked at one listing and see you are using the ebay International Shipping program. I suspect this is why USA buyers are not looking at your listings because the shipping is so high compared to buying from USA sellers.
manuauto1982
OP1 month agoThey have to see my product first and then select the other seller based on my high range of shipping costs.
My impression is 0. I think there might be another reason.