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PayPal credit no longer an option???
I’ve had my PayPal credit saved as my default payment method until recently. I attempted to make an offer on an item but it would not allow me to do so because somehow it was not recognizing what I had already had saved? So I thought it was a glitch, so I deleted it and tried to add it back in, but it wasn’t an option. Was on with support for over an hour to be told that a change was made and PayPal credit is no longer a default payment option. WTH eBay?!?!? What were you thinking?!?!? I thought it was just for making an offer, only to find out just now that it’s for making bids on items as well!!! PayPal credit has been my primary payment for all of my eBay purchases over the years. I oftentimes buy things here because you cannot use PayPal on Amazon. You need to change this and make it right because I definitely WON’T be making as many purchases going forward until you can fix this. It’s absolutely ridiculous you cut out that popular payment option.
eburtonlab
Mentor2 years agoOffers are treated differently than buy-it-now purchases.
eBay is now allowing sellers to require a payment method in advance to make an offer so that eBay can place a reversible payment hold on the total offer amount. PayPal credit may not be compatible with such reversible payment holds, and as a result may not be an option for such transactions, though it is possible that that may change. eBay has likely not finished all its changes.
glaudens
OP2 years agoI call **bleep** on that. You should only be charged IF the seller accepts an offer and not before. If they accept and it doesn’t go thru, no harm done to either party. The buyer isn’t charged and the item remains available. Plus the seller I had this experience with agreed via messaging on a lower amount than the BIN price, so I purchased it using PayPal credit and then the seller did an immediate refund for the difference. Come on, it’s 2023. It shouldn’t be this difficult, especially when it worked before whoever made these changes. All this does is make both parties jump thru hoops they shouldn’t have to, and reduces sales which ultimately hurts the seller (inventory doesn’t move and loss of sales), eBay (loss of profit), and the buyer (they don’t get the product).
eburtonlab
Mentor2 years agoIf they accept and it doesn’t go thru, no harm done to either party. The buyer isn’t charged and the item remains available.
It shouldn’t be this difficult, especially when it worked before whoever made these changes.
It did not work that way before, though; that was the problem.
Before, if the seller accepted an offer the listing ended. If the buyer did not pay, the seller had to wait for four days to cancel for nonpayment and relist, during which time no one else could buy the item. Sellers were not happy about that.
So eBay gave sellers the option to require a payment method in order to make an offer. Note that this is an option, not a requirement. Sellers can still accept offers without a payment method if the seller chooses to do so and changes the Buyer Requirements to reflect that.
eBay is now experimenting with the way sellers accept offers, too. If a seller receives an unpaid offer and accepts it, the seller's account generates a counteroffer automatically for the same price, and the buyer has to complete payment in order to complete the transaction, otherwise the item remains listed. That way the buyer does not have to provide payment in advance, but still has to actually pay to end the listing.