If you are trying to pay via PayPal and you are having problems signing in to PayPal during eBay checkout, try signing in to PayPal in another browser tab before completing eBay checkout.
Or else try manually erasing your PayPal cookies.
Or else try using a different browser to check out.
Or else try checking out using the eBay app.
Or else try paying using a different payment method.
Or else try checking out on ebay.ca instead of ebay.com.
If you want to contact eBay to have your ID added to the ticket, at the link below, you can request a call back from eBay by clicking Have us call you on the left side of the page. If you don't see that option, click Chat with our automated assistant. Then type "agent" at the bottom in the chat box. You'll see an option to request a call back there.
eburtonlab
Mentor2 years agoIf you are trying to pay via PayPal and you are having problems signing in to PayPal during eBay checkout, try signing in to PayPal in another browser tab before completing eBay checkout.
Or else try manually erasing your PayPal cookies.
Or else try using a different browser to check out.
Or else try checking out using the eBay app.
Or else try paying using a different payment method.
Or else try checking out on ebay.ca instead of ebay.com.
inceptions
Mentor2 years agoThis is a known issue that eBay is working on. The ticket number information (found on the Technical Issues board) is:
Buyers are unable to pay using PayPal, the page just refreshes (August 9, 2023)
Reference ID: ALERT14883
https://community.ebay.com/t5/Report-eBay-Technical-Issues/Current-and-resolved-technical-issues-upd...
If you want to contact eBay to have your ID added to the ticket, at the link below, you can request a call back from eBay by clicking Have us call you on the left side of the page. If you don't see that option, click Chat with our automated assistant. Then type "agent" at the bottom in the chat box. You'll see an option to request a call back there.
https://www.ebay.com/help/contact_us?id=4002&st=10
lady_madonna
Mentor2 years ago@theecaptianamerica
Buyers can still use Paypal to pay for their Ebay purchases.