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Payouts on hold
What do I do when my payouts are on hold and it says my account is restricted
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Discussions in this board are limited to the original poster and Community Mentors
What do I do when my payouts are on hold and it says my account is restricted
comics-scifi-collectibles
Mentor1 year ago@isarodr-6537 A restricted account is very different from payment holds so I giving you two answers>>>
First PAYOUT HOLDS>
Fund holds are normal for new and returning sellers.
New or infrequent sellers will experience transaction holds while learning best selling practices. This helps sellers become established and build a strong selling history on eBay. New sellers typically experience holds for up to 30 days, although sometimes it may be longer
You can see the fund holds policy on this page> https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816&st=
RESTRICTED ACCOUNT>
eBay usually says why they restricted you in a message and if there is anything you can do to recover your account. Follow all instructions even if they are redundant such as providing tracking for labels purchased on eBay.
Here's how to contact customer service to see if you can have your account reinstated>>
Go this page>
https://www.ebay.com/help/account/account-restrictions-suspensions/account-restrictions-suspensions?id=4190&st=
Click contact us at the bottom of the page. Next Type Restricted Account in the chat box on the lower right. After the chat bot replies Type AGENT so you that you can request a call back or chat with a live agent.