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Payment issues with Country settings?
I have a notice that says my payment information is not available with your current settings. please go to app settings and change your country or region to Canada. Im a united states citizen, I want everything in the united states not canada. does anyone know how to fix this or get in touch with someone who can help? thanks
3 comments
eburtonlab
Mentor3 years agoAre you in Canada or using a Canadian network? If so, the app may be detecting your location.
Or did you originally register your account on ebay.ca?
If you are unable to get that to work with the eBay app, try using a browser instead to reach your payment information.
blueyes989874
OP3 years agoI originally registered my account with ebay.ca but I am now an American living in the United States and want it to be an American account. This account is an active since 2004 and I don’t want to start over again if possible as I prefer having the long history but again I am American living in the United States so I need an American account
eburtonlab
Mentor3 years agoYou may have to contact eBay directly.
Since eBay started using managed payments, users with selling accounts have limits on what they can do when trying to use the account in another country.