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"Payment is Processing" vs "Confirmed Order"
As a seller, an order's payment status is "Processing", and eBay says:
"Processing: Your buyer has paid, and the funds are still processing. As long as the order is confirmed, you can send the item"
What constitutes a "confirmed" order?
If I ship while the payment is "Processing", is there a chance the payment can fail even though I've already shipped?
4 comments
inceptions
Mentor7 months agoHi @coolstuff115
Refresh your Orders page. Often that message will disappear within seconds. eBay will tell you when it's OK to ship adjacent to the order.
coolstuff115
OP7 months agoThanks, but actually it's been many hours after the sale and the "Funds status" is still "Processing".
But to my question: what constitutes a "confirmed" order? eBay says it's Ok to ship AFTER the order is "confirmed", but they don't clarify exactly what/when that is.
inceptions
Mentor7 months ago@coolstuff115
Since it's an international sale, they may be waiting for confirmation from the payment source. Or it could be something else. Just sit tight until eBay posts to the transaction that it's OK to ship.
coolstuff115
OP7 months agoWrong, again. It's not an international sale and you still haven't addressed/answered the original question.
When people respond without having the answer(s), they're likely giving others that actually have the answer(s), the false impression that the OPs issue has been resolved.