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Payment hold
Dear eBay Team,
I hope this message finds you well.
I am writing to raise a concern regarding the current hold on my eBay balance. As a long-time seller on the platform operating under the eBay .I find this situation difficult and unsustainable.
I have been actively selling on eBay for over 20 years, consistently maintaining my seller standards and fulfilling an average recent monthly sales volume of just over $30,000 . My business relies entirely on eBay, and holding funds for such an extended period directly impacts my ability to operate, fulfill orders, and maintain customer satisfaction as well as meet my SMALL BUSINESS PAYROLL for my 4 full time employees. Customer service blamed a spike in sales however its a direct result of my ad rates for all items of 10% which ebay suggested. Aside from fees the ad rate did exactly what Ebay suggested and it worked yet now we are being punished for it.
Please understand that I strictly adhere to all eBay policies and have always prioritized buyer satisfaction. Placing my funds on hold for long periods despite a strong seller track record feels unjustified and detrimental to both my business and the buyer experience.We still have to pay for shipping all these orders and i count on the daily disbursements for covering all expenses. How can we continue to operate as a small business. I would hate to close and lay off 4 employees who have families.
I kindly request a thorough review of my account and that you reconsider the current holding pattern. I would greatly appreciate it if disbursements could be made on a daily basis, which would allow me to manage inventory, operations, and customer service more effectively.
I trust you will take a fair and business-minded approach to this issue. Thank you for your time and understanding. I look forward to your positive response.
Best regards,
Steve
Ocean State Book Company
