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Payment from ebay
Can anyone help with how to talk to someone at ebay so i can get paid?
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Discussions in this board are limited to the original poster and Community Mentors
Can anyone help with how to talk to someone at ebay so i can get paid?
comics-scifi-collectibles
Mentor2 years ago@Anonymous Funds are held for about 30 days for sales that total $1k or more. I see both your sales were well over that threshold.
If your funds say they are Available and not on Hold on your payments page then you need to contact eBay customer service.
Sometimes the problem is the checking account information was not set up correctly.
eBay won't tell what doesn't match for security reasons, this might be your problem.
1. Make sure that the ACH routing number is the correct one to use for deposits to your checking account. Sometimes banks have different ones for this type of deposit.
2 .The bank account must be a brick and mortar checking account, not a virtual one.
3. Your registered name and address on your eBay account must match your checking account and government ID exactly. You can not use a PO box for your registration but you can use it for your ship from and to addresses.
I had to add my middle name to my eBay account.
John B Doe is not the same as John Brian Doe.
You can confirm or update your eBay account information here:
https://accountsettings.ebay.com/profile
4. Enter your backup payment method for selling costs here: https://ppcapp.ebay.com/myppc/wallet/list
AND Select Manage under the method you want to use then select Preferred for selling costs.
5. Here's how to contact eBay customer service.
Scroll to the bottom of the linked page, click the "Contact us" option, type "agent" into the popup chat box, and choose your contact method.
https://www.ebay.com/help/selling/getting-paid/registering-seller?id=4792
( If you receive the automated chat assistant type AGENT in the small box on the lower right of the linked page then you will see the options to contact a live agent, you may have to answer the chat bots questions before it allows you to connect to an agent, this is so you are connected to the right department)