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Payment for items I've sold
How come if I have a four-day payment deadline on items I've sold some people still get 7 days
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Discussions in this board are limited to the original poster and Community Mentors
How come if I have a four-day payment deadline on items I've sold some people still get 7 days
comics-scifi-collectibles
Mentor5 months ago@moneydrop
You can go back to not requiring a payment method before bidding and cancel as unpaid on the 5th day after the sale if the buyer has not paid. You need to uncheck the option to require a payment method before bidding in account settings.
If you want to require buyers to provide a payment method before bidding BUT do want to allow the buyer to keep shopping for 7 days then you need to NOT allow invoices on this page> https://www.ebay.com/ship/prf Then the payment method that was provided will be charged one hour after sale.
Autopay is when you as a seller require buyers to provide a payment method before making a bid or offer.
The setting is in buyer requirements in account settings> https://www.ebay.com/bmgt/buyerrequirements
If you require buyers to provide a payment method prior to bidding AND allow combined shipping in your account settings then the buyer may choose to keep bidding for 7 days before paying. This is a change that many auction sellers asked for. You can read about the 7 days to pay for combined shipping on auctions here>
https://community.ebay.com/t5/Announcements/Exciting-News-for-Auction-Sellers-Who-Offer-Combined-Shi...