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payment deadline
Is there an option for a seller to extend the time required for the buyer to pay?
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Locked
Discussions in this board are limited to the original poster and Community Mentors
Is there an option for a seller to extend the time required for the buyer to pay?
woodland_gnome
·2 years agoIf you have your Preferences for Items Awaiting payment set to automatically cancel for non-payment after x days and want to give the buyer more time, go to that page https://www.ebay.com/Cancel/Preference/UnpaidPurchase and add the buyer's eBay ID to the exemption box at the bottom.
If you don't have it set, or have added him/her to the exemption list, you wait until the time s/he promised to pay has passed (up to 30 days after the transaction occurred, e.g. end of auction) and then manually cancel for non-payment.