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how do i get paid if my order is not showing any tracking updates even though the package has been delivered to the buyer
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how do i get paid if my order is not showing any tracking updates even though the package has been delivered to the buyer
jacbarcollectibles
Mentor2 weeks agoNo matter what eBay will release the funds after 30 days if there is no tracking updates. Check on the shipping carriers website to see if tracking there shows delivery. if it does you need to contact customer service and have them manually check the tracking on the carriers website to prove delivery. The tracking eBay shows is not in real time and sometimes does not get updated.
You can contact customer service using this link and ask for a call back: eBay Customer Service Customer service is open from 5am to 9pm Pacific Time. Unfortunately you will still need to answer the AI bot questions in order to get help. eBay removed our way to get around the questions so you may need to ask for “Agent” several times before the system gets the message and lets you ask for the call back. Please be aware that there are several things that can prevent you from receiving the return call. Some phone service providers have spam filters that will block eBay calls. Also, this can happen if you are using a VOIP phone number from your Internet provider.