payment

Question

I cannot get my funds released by Ebay. Item was sent and received by buyer but funds still held. Assistant asked same questions over and over. How can I speak to a human?

mudshark61369 · Answer

@karen47 ,

You do not need to speak to anyone. Your payment will be held for the full 30 days, in case the buyer has an issue with the item. They can do that despite your No Returns policy. It may be released sooner if the buyer leaves you a positive feedback. open and read the info in the 2 links below.

https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816

https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy?id=4210