Paying outside eBay

Question

Purchased something through an eBay seller. The seller insisted that I pay for it outside of eBay and would not send me an invoice. Became threatening and insisting on more and more information after I giving him too much
This doesnâ€™t seem right after all these years on this site

comics-scifi-collectibles · Answer

@chevy66conv That is NOT right. You always pay using eBay checkout. The only exceptions would be for something like a vehicle or a classified ad listing. A seller doesn't need to send an invoice for you to pay, you just pay using eBay checkout. Are you SURE this item is listed on eBay.com? What is the item number or link to the listing?

You should report the seller for trying to take the sale outside of eBay>

https://www.ebay.com/help/action?topicid=4022 The seller has violated one of eBayâ€™s policies> Seller offered to sell a listed item outside of eBay Supply the sellers user name and copies of any eBay messages.

IF the seller cancels the sale using the reason "buyer hasn't paid " then be sure to contact customer service to have the strike removed from your account.

Here's how to contact eBay customer service:

eBay agents are working from home so you have to request a call back or live chat.

1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

2. Request a call back

If you are located outside of US or Canada then you will need to use the Chat option or Social Media

3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.

https://twitter.com/askebay
https://www.facebook.com/eBay/