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Paying 20% in fees now
My eBay rating is "below standard" due to about 20-25 items in a 3-4 months span from older listings that were low priced and snagged as BIN but I had sold months earlier via our Whatnot shows. I've had 3 returns out of about 1000 items and now my volume on here has shifted as frankly paying 11% in fees live on whatnot is better. I'm currently getting automated stuf from ebay about my seller account is at risk due to the 5% defect rate as I dont sell a ton of items. My g=fees now get hit with a 6% additional fee.
Ive emailed eBay asking to remove this saying that we have separated our inventory but never hear back. Is this just somethign that "is what it is?"
I dont want to invest much more into this as the fees are wild now and I just dont have the volume to sell more and lower my defect rate. Seems like this is permanent purgatory?
wooden_flower
Mentor4 months ago@hobbygurubreaks
eBay will not remove the defects. As you correctly noted, the only way to get your defect rate back below 2% is to sell more. Using the monthly breakdown on your dashboard, you can calculate the sales you would need in May to get below 2% for your 6/20 evaluation.
Since you have a store, you can use the sales tools. Running a buy one get one x% off is a good way to quickly up your sales volume. So you need to determine if it is worthwhile - only you can make that decision.
Good luck.