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PARTS WARRANTY
Summary: ba572441 purchased a water pump in April with a 12-month warranty, but it has started leaking at the shaft seal. They contacted the seller, whose response did not address the issue directly but seemed to focus on information accuracy in the product listing. ba572441 is seeking advice on how to handle this situation with a faulty part.
SO, I PURCHASED A WATER PUMP IN APRIL. WAS SUPPOSED TO HAVE A 12 MONTH WARRANTY. IT FIT, AND WAS WORKING. HOWEVER IT HAS STARTED TO LEAK AT THE SHAFT SEAL FOR WATER PUMP. I HAVE TRIED CONTACTING THE SELLER AND HERE IS THE RESPONSE I AM GETTING.
New message from seller
Hello,
I am sorry but all of the information we have about the parts is included In our product listings title, description and images. We make every effort to ensure the information is accurate.
XS[[754340092][4S3FI27XXJUBT]]
IT IS NOT AND INFORMATION ISSUE, IT IS A FAULTY PART.
ANY IDEAS?
THANK YOU, PAT
