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Partial refund on completed sales
Partial refund on completed sales with no return policy
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Partial refund on completed sales with no return policy
mr_lincoln
Mentor9 months agoHi @cheerfullycheap
I think there may be a question in there somewhere.
First and foremost, the No returns policy is very limited and Some Sellers think they are protected against having items returned. eBay has more reasons that bypass that setting forcing a Seller to pay the return shipping and refund upon receipt than reasons they can decline a return. You should set your listings up to Accept returns. Seller protections | eBay
If you are sending a partial refund on a transaction use the drop-down menu on the left of the item in your Orders file. Scroll down to Send refund and click that. The process is like 3-4 pages where you enter the amount to be refunded, select a reason, type an optional message and then issue the refund.