HOW DO I SEND A PARTIAL REFUND OF SHIPPING TO A BUYER? I PUT THE AMOUNT IN NEXT TO THE ITEM. THEN IT SAYS: "Order level refund- The amount will be distributed among the items in this order. WHAT AM I SUPPOSED TO PUT IN THIS BOX? THANKS!!

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PARTIAL REFUND OF POSTAGE TO A BUYER

HOW DO I SEND A PARTIAL REFUND OF SHIPPING TO A BUYER? I PUT THE AMOUNT IN NEXT TO THE ITEM. THEN IT SAYS: "

Order level refund	-
The amount will be distributed among the items in this order.

WHAT AM I SUPPOSED TO PUT IN THIS BOX? THANKS!!

christinaharleyhorse

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Posted 2 years ago·Last reply 2 years ago

1 comment

inceptions

Mentor2 years ago

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You can either assign the refund amount to one of the items in the order OR to the entire order (even if only one item) itself. I also enter the refund amount at the order level (I don't break it down by item if more than one).