LockedDiscussions in this board are limited to the original poster and Community MentorsBuying & SellingChevronRightIconAsk a MentorChevronRightIconPartial Refund.. Is there a way to send a partial refund to a buyer that only sent half of the items back that he purchased. chriswautoparts2067View listingsPosted 2 years ago·Last reply 2 years ago 1 commentComment Newestwooden_flowerMentor2 years ago74092View listingsNo, you would have to offer free returns to have the ability to offer partial refunds. You should still report the buyer’s behavior. See this page for the link - https://www.ebay.com/help/policies/selling-policies/seller-protections?id=4345&st=3&pos=1&query=Seller%20protections&intent=Seller%20protection&lucenceai=lucenceai&docId=HELP1267
wooden_flower
Mentor2 years agoNo, you would have to offer free returns to have the ability to offer partial refunds. You should still report the buyer’s behavior. See this page for the link -
https://www.ebay.com/help/policies/selling-policies/seller-protections?id=4345&st=3&pos=1&query=Seller%20protections&intent=Seller%20protection&lucenceai=lucenceai&docId=HELP1267