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Paid for an Item – Seller Disappeared, No Shipment, No Refund
Hello,
I purchased two Canon PowerShot G7x Mark II cameras from two different sellers on January 18, 2025, and paid a total of $620.05 via Visa.
- The first order (Order #05-12603-41052) was from seller mir4828, and I paid $370.48.
- The second order (Order #06-12601-97444) was from seller bin6700, and I paid $249.57.
In both cases:
- The status still shows "Paid", but no tracking number was ever provided.
- The items were supposed to be shipped via UPS 3-Day Select, but I received no updates.
- When I tried to contact both sellers, I discovered that both are "No longer a registered user" on eBay.
- I attempted to open a dispute through the eBay Resolution Center, but I was unable to proceed due to missing pages and errors.
I need urgent assistance in getting a refund as I never received the items, and both sellers have disappeared. What should I do next?
I appreciate any help from the community or eBay support.
Thank you.
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