Paid Ebay Label but didnt print so took to PO and paid new shipping but need ebay to post new track
Originally I tried to print my label. It didn't print right. Tried different things but since I'm new to this was afraid to mess up the order. So in order to keep the proper shipping time. I took package to PO and paid again for a new label that the PO printed up. I wanted tonput thecl new tracking number into the Ebay order for the buyer and for Ebay to record. I couldn't figure it out and my call to Ebay dropped. It should be delivered today according to new tracking. But wasn't sure if this will mess up my scheduled payment or any other issue. I did sendcbuyer two msgs. The lastcmessage was a screenshot if the reciept with tracking info. Can anyone help guise me through this dilemma??? Thankyou
1 comment
shipscript
·2 years ago@pade_6334
First, you will need to void the label that didn't print. The refund will come in about three weeks.
https://www.ebay.com/help/selling/shipping-items/labels-packaging-tips/buying-printing-shipping-labels?id=4157#section6
Then go to your orders page and add your new tracking number to the one that is already there.
https://www.ebay.com/mys/sold
Click the "Edit tracking" link and enter the additional tracking number.
As a new seller, your payout will automatically be held for several weeks, so I don't think this will add to the problem.