Packages mislabeled need a return

Question

Accidentally put the wrong label in a package that was sent to a buyer in Canada I now need to create a return label and send it to person in Canada to return to me so I can ship to correct person. I canâ€™t seem to create a label for sender in Canada. Any ideas?

shipscript · Answer

@wbg-231

If you sent the item via USPS, you will need a Canada Post label to initiate the return. It might be simpler to ask the recipient for the cost of the label and send them the money to buy the label. I see that many of your items are low-priced, and this may not be worth anyone's time unless your actual buyer is in desperate need of the item. With your type of used items, you may be lucky enough to have buyers who are willing to work the "triangle" of shipping directly to the intended recipient when you supply the labels or postage.

However, the cleanest may be to abandon the items and reimburse the buyers.