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Packages I dropped off at PO, not updating tracking- labels were too small
I usually have a pick up scheduled for my packages I have sold.
This time I missed the scheduled time, and dropped off 8 packages on counter with labels paid for.
After several days,customers informed me there was no movement on their tracking.
I called the PO and the clerk immediately knew what I was calling about, tracking not updating.
She interrupted me and said "Your labels were too small, and I was not about to ,annually type each one in."
I understand this, but I have been using smaller labels for over a year, my mailman know about them, and has no issues.
When I apologized to the clerk, I told her I would come get the unsent packages, to which she replied "I couldn't keep them here, I put them through, hopefully a Lazer will be able to scan them.
I reached out to all my buyers to let them know.
I've never had an issue, am I out of luck? What can I do?
