Package weight

Question

I estimated the weight before the item was packaged. The estimated shipping weight was 5lb. The package actually weighs 6.5lbs. Do I need to void my shipping label and correct the weight. If so, how do I do that?

wooden_flower · Answer

Yes, void the label and buy a new one.

Go to Manage shipping labels - opens in new window or tab.
Find the item you'd like to void the shipping label for, then from the Actions column, select More Actions, and then select Void.
Choose your reason for voiding the label. If you want to, you can add a message for the buyer.
Select Void shipping label.

then select purchase another label.