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Package tracking issue/delivery
Hello. Recently I started selling items on the Ebay platform. My first 2 sales went off without a hitch and was promptly paid. My 3rd sell was/is a promoted sell. I shipped it the next day after purchased. The window of delivery was listed as a 3-5 day window. I followed by tracking # and according to the shipping company it was delivered nearly 24 hours ago, but the purchaser has not marked it as received. The funds are on hold. Should I be concerned?
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comics-scifi-collectibles
Mentor2 years ago@gen3898 Buyers only mark items as received IF you ship without tracking.
As a fellow seller I understand that waiting for your payout is frustrating.
Fund holds are normal for new and returning sellers. Sometimes a couple of payouts will go through right away for new sellers and then the funds hold kicks in, it sounds like this is the case for you.
New or infrequent sellers will experience transaction holds while learning best selling practices. This helps sellers become established and build a strong selling history on eBay. New sellers typically experience holds for up to 30 days, although sometimes it may be longer
You can see the fund holds policy on this page> https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816&st=