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Package that UPS & USPS can’t find
UPS says they handed off package to USPS and USPS says they never received it. Now what???
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Discussions in this board are limited to the original poster and Community Mentors
UPS says they handed off package to USPS and USPS says they never received it. Now what???
kensgiftshop
·2 years agoAre you the buyer or seller?
If buyer:
A day after the estimated delivery date Ebay gave you, open an Item Not Received case.
Go to your purchase history and click I didn't get it in the menu next to the item.
The seller will have 3 days to provide a tracking number showing it was delivered or refund.
If they don't, return to the case on day 4 and ask Ebay to step in.