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Package shipped on canceled order
so I sent a package and the buyer canceled the order. How do I get my package back?
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Locked
Discussions in this board are limited to the original poster and Community Mentors
so I sent a package and the buyer canceled the order. How do I get my package back?
wooden_flower
Mentor9 months ago@redpandafluff
Buyers cannot cancel orders - they can only request cancellation. If you had already printed a shipping label, eBay would have declined the cancellation.
If you accepted the cancellation and refunded the buyer, and then shipped the item anyway, you can try requesting a package intercept here - https://www.usps.com/manage/package-intercept.htm