Package damage to item received
I received an order today and the item thankfully was fine but the packaging had been opened /torn completely down the front of the package. It was shipped in a bubble mailer and the outer package was dirty completely open down the middle revealing contents of package with bubble intact. It appeared as if it had been poorly mishandled during transit. Should I let the seller know? I will be giving positive feedback for sure but seller may want to consider different packaging.
5 comments
unctionjunction
OP2 years agoThank you everyone I did reach out to the seller and they were very receptive to the information. Very helpful answers and reassurance thank so much to all who advised.
comics-scifi-collectibles
Mentor2 years ago@unctionjunction This would be good feedback to give to the seller in a message. Select contact seller.
I would like to know if an item I shipped had an issue due the packaging I chose. I only ship flat items or clothing in bubble mailers.
unctionjunction
OP2 years agoThank you so much my thoughts exactly!
house*of*paws
Mentor2 years ago@unctionjunction
Just wanted to add that ‘hard’ objects shipped in bubble mailers often suffer extreme damage going through postal equipment … often tearing through the envelope and getting lost.
unctionjunction
OP2 years agoI would imagine so. The item ordered was flexible thankfully or it would have received significant damage.