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Package arrived from Walmart with different name
Hello,
Not sure if anyone else has experienced this, but I purchased an item and it arrived from Walmart with someone else's name on it. At first I checked with neighbors just in case they had placed an order with my address inadveratenly, but nothing. I almost return the package but then it dawned on me that it fit the description of what I purchased with the size of box and liquids inside. Sure enough it was the package I ordered. This is not the first time this happens. It is the second time so I decided to post as I am unablet to contact ebay. Sounds like something fishy is going on with some sellers doing fraud through ebay.
1 comment
eburtonlab
Mentor3 years agoSounds like that particular seller is using Walmart to drop-ship items to buyers, but doing it badly.
Some sellers wait until a purchase is made on eBay, then purchase the item from Walmart (or another retail site) to have the items shipped directly to the eBay buyer. This is considered retail arbitrage, and it is not allowed on eBay (and may be a violation of Walmart policy).
Some of those sellers using retail arbitrage may also be using stolen credit cards to make retail purchases; if a seller is using retail arbitrage and selling cheaper on eBay than it actually costs to purchase the item at the retail site, that is one indication that the seller might be using stolen credit cards (otherwise the seller would lose money on every sale).
https://www.ebay.com/help/selling/posting-items/setting-postage-options/drop-shipping?id=4176
The trick is to identify which sellers are engaging in drop-shipping prior to making a purchase. Examining seller feedback closely can often provide an indication of that, as can noticing certain aspects of the seller's items for sale -- such as an assortment of multiple quantity listings that appear to have been copied at random from a catalog or other site, use of stock images, and free shipping of bulky items where it is not likely that an individual could pay for postage and still make money on the sale.
If you believe an eBay seller is engaging retail arbitrage, you can report the seller here:
https://www.ebay.com/help/buying/resolving-issues-sellers/report-issue-seller?id=4022