Founder, Circular Commerce Seller & Community Mentor2723View listings
@tusnua
Yes, PO Box addresses are allowed on eBay.
Buyers can enter a PO Box at checkout, just keep in mind that delivery depends on the shipping service. USPS will deliver to PO Boxes, while UPS and FedEx usually will not.
Sellers can also use a PO Box as their return address if they prefer.
Just make sure you ship to the exact address on the order so your seller protections stay in place.
You mentioned sellers can use a po box for shipping address how about physical address?
selforfun
Mentor5 months ago
Founder, Circular Commerce Seller & Community Mentor2723View listings
@tusnua
I see where the confusion is coming from.
Yes, you can use a PO Box for shipping or return purposes, but your registration address is different.
Your registration address is your main contact address and should be your real physical address. That’s the one tied to your account and used for verification: https://accountsettings.ebay.com/uas/addresses
For the others: shipping address - can be a PO Box return address - can be a PO Box ship from address - should reflect where items are actually shipped from
So in short, PO Box is fine for receiving and returns, but your main account address should be a physical one and kept accurate.
selforfun
Mentor5 months ago@tusnua
Yes, PO Box addresses are allowed on eBay.
Buyers can enter a PO Box at checkout, just keep in mind that delivery depends on the shipping service. USPS will deliver to PO Boxes, while UPS and FedEx usually will not.
Sellers can also use a PO Box as their return address if they prefer.
Just make sure you ship to the exact address on the order so your seller protections stay in place.
tusnua
OP5 months agoThank you for the reply.
However, I am a bit confused, sorry.
You mentioned sellers can use a po box for shipping address how about physical address?
selforfun
Mentor5 months ago@tusnua
I see where the confusion is coming from.
Yes, you can use a PO Box for shipping or return purposes, but your registration address is different.
Your registration address is your main contact address and should be your real physical address. That’s the one tied to your account and used for verification:
https://accountsettings.ebay.com/uas/addresses
For the others:
shipping address - can be a PO Box
return address - can be a PO Box
ship from address - should reflect where items are actually shipped from
So in short, PO Box is fine for receiving and returns, but your main account address should be a physical one and kept accurate.
tusnua
OP5 months agoOk I understand thank you!! 😊