Overseas Listings for DVD's being posted without Disclosure of Regional coding.

Question

Notifying EBAY that this seller Pom Shop does not disclose Regional coding with DVD's of British listings. Which often results in failure to play on U.S. DVD players. Nor comments about Region Free programming.

comics-scifi-collectibles · Answer

@maxdgm eBay can not monitor every listing on the site. There billions of listings on the site. It is a good idea to always reach out to sellers if they don't specify what region their DVD is made for.

A seller can not have a misleading listing. If the listing was misleading or there is a problem with the item then you can return it for a refund.

Sorry your item is not as described.

The eBay Money Back Guarantee over rules the sellers return policy. You have 30 days from the date of delivery to file a not as described return request.

Here's what you need to do:

Open a return with the reason doesn't match description or photos.

Select the return item button on this page:

https://www.ebay.com/help/buying/returns-refunds/return-item-refund?id=4041&st=

4 business days after filing the return request if the seller has not provided a return shipping label or a full refund then ask eBay to step in and help: https://www.ebay.com/help/buying/returns-refunds/ask-ebay-to-step-in?id=4701

Let me know if you need to return an item to another country as there are additional steps required. The seller pays return shipping for an item that is not as described no matter where they are located.