Overbilled for a package.
I sent out an Ebay sale item (plastic model car) weighing 15 oz. I purchased the label for this FedEx package through ebay for $6.83 to ship it FedEx Ground Economy. About ten days later I received a message from ebay stating that they were charging me an additional $18.03 for this package because they claimed that the billable weight was 21 pounds!!!
I have been unable to talk with anyone about this overcharge that they immediately took out of my account. FedEx says that I need to contact ebay and there is no way to talk to anyone on ebay. This does not fit into any ebay category to chat with a computer. How do you reach a real person?
3 comments
kindnesscounts70
OP6 months ago7" x 9" x 4" Shipped from 49686 to 82609. It was NOT an international shipment.
rfmtm
Mentor6 months agoWhat was the Item Number?
rfmtm
Mentor6 months agoWhat was the size of the package?
What was the ship to Zip Code?
What was the item number?