Over a month and no payment just lost my things I was selling

Question

I don't know what's going on or even if you follow rules and regulations which I doubt because no one else does but I have sold a lot of things through your so-called website and I have not received one payment as you can see on your own website it's been 31 days since my first sale. Now can you give me an explanation on why such an idiotic thing would be happening? Or I'll just make a police report cuz I've been writing all this down and screenshotting everything.

house*of*paws · Answer

Hi @lizzybo_23

What I see is that you joined eBay on March 22nd … and sold 3 items on the 24th, which is just 10 days ago. [You have since sold 4 additional items … which is incredibly fantastic for a new seller BTW. Congratulations! 😊]

New (and infrequent) sellers typically have their funds held for up to a month … so that money is available to refund buyers in case there are problems, which are common while members are still learning how to use the site.

I don’t know what rules/ regs you think eBay is breaking … OR what you plan on telling the police … but I can’t see anything wrong.

If you’ve set up your account correctly, you should start receiving payments shortly.

inceptions · Answer

Hi @lizzybo_23

You opened your account 12 days ago (not over a month ago), so it's not possible to have waited over a month for your payments to be released

Have you set up your bank account for Managed Payments yet? If you haven't, you can't be paid.

Registering as a seller so you can be paid:

https://www.ebay.com/help/selling/getting-paid/registering-seller?id=4792&st=3&pos=3&query=Registering%20as%20a%20seller&intent=managed%20payments&lucenceai=lucenceai&docId=HELP1461

Are you posting the tracking #s on the transactions. This can speed up release of your funds in some cases.

New sellers are subject to payment holds for up to 31 days.

Payment holds for new sellers:

https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816&st=3&pos=1&query=Payments%20on%20hold&intent=payment%20holds&lucenceai=lucenceai&docId=HELP1450